Who are We
BiBi’s; a Whitley Bay based clothing alteration shop and women’s clothing retailer. https://storeBibi.com
What personal data we collect and why
Contact forms
If you contact us via phone, email, or our online forms then we will store your name and contact details in order to answer your queries. If you choose to have this information deleted in accordance to GDRP then we are happy to do so.
Cookies
A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Sites use cookies to identify and track visitors, their usage, and their website access preferences. Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using websites – although the drawback is that certain features may not function properly without the aid of cookies.
WordPress uses a number of cookies to optimise it’s use, such as a temporary cookie to determine if your browser accepts cookies (wpserver, wordpress_test_cookie). These kinds of cookie contain no personal data and are discarded when you close your browser.
If you were to log in to a WordPress site then several cookies are used to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies (wp-settings, wp-settings-time) last for a year. If you select “Remember Me”, your login will persist for two weeks (wordpress_logged_in, wordpress_sec). If you log out of your account, the login cookies will be removed.
We require session cookies to optimise the server and our hosting software (phpsessid, stackscaling). These contain no personal data and are discarded when you close your browser. There are also a number of persistent, session, and third-party cookies used to improve your experience relating to site layout, settings, and analytics – including; viewed_cookie_policy, google analytics _ga, and third-party google and google maps.
How we use personal data
- To handle customer service and other enquiries.
- To ensure that content is presented in the most effective way (layout etc).
- To provide you with information, products, or services of interest (only where you have consented).
- To carry out our obligations arising from any contracts between you and ourselves.
- To notify you about changes to our service.
- To carry out marketing and statistical analysis.
Who we share your data with
Analytics
We use Google Analytics with cookies to track visitors on this site. This data will be processed anonymously.
Payments
We accept payments only in our store. When processing non-cash payments, some data will be passed to the Bank, including information required to process or support the payments such as the purchase total and billing information.
Where we store your data
Any personal data that we collect will be stored securely at our registered office.
How we protect your data
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with the GDPR and our data protection policies.
Data retention
We only retain your personal data for as long as we need it to fulfil the purposes for which we have initially collected it, unless otherwise required by law. We will retain and use information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements as follows – for example, invoice data must be kept for a minimum of 6 years as required under UK Law.
What data breach procedures we have in place
In the unlikely event of a data breach, the affected individuals and information commissioner will be contacted within the timescales specified in the GDPR.
What rights you have over your data
If you have an account with us then you can request to receive a breakdown of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
How to contact us
Please contact us if you have any questions about our privacy policy or the information we hold: https://storebibi.com/contact-us/
Additional information
Changes to this policy
We keep our privacy policy under regular review and we will place any updates on this web page.